Assistive Listening Devices:
Listening devices are available upon request at the Arena Lobby

Disabled Access:
Disabled seating is available on the Concourse level of the Arena and on the Arena floor.
Elevator access is available from the Arena lobby to the Arena floor.

Behavior:
Patrons are encouraged to participate and be enthusiastic at Arena events.
However, guests may not offend others or be unreasonably abusive to other guests, players or staff. Any guests who engage in extremely disruptive or abusive behavior will be asked to leave the premises.

Door Open/Re-entry Policy:
Generally, doors open one hour prior to event start time. RIMAC Arena has a “no re-admission” policy. Once guests have entered through the main entrance, they will not be allowed to exit and re-enter.

First Aid:
There are certified Emergency Medical Technicians at every major event.
Normally, they are located in the Arena lobby. If you or another guest required medical attention, please notify an Event Staff member or proceed to the Arena lobby.

Lost and Found:
The Lost and Found is located in the RIMAC building in the Equipment Room.
For inquiries, please call (858) 534-3486 after the day of the event.

Restrooms:
There are 2 men’s and 2 women’s restrooms located on the Concourse Level near the Concession Stands and on the Arena floor level by the staircase.

Smoking:
The RIMAC Arena is a smoke-free facility.
Smoking is not permitted anywhere inside the facility.
Smoking is permitted on the outdoor Concourse area only.

Telephones:
Pay phones are located in the Arena lobby and on the first floor near the restrooms.